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Christmas Miracle

Our furnace is fixed! Shout out to Jackson from Trouble-Free Heating and Cooling. The young man drove from Pekin in a blizzard and got it fixed in about an hour. As he was here, his boss called and said we were the last service call and that they're shutting down due to weather. It was truly a Christmas miracle come early. We've used Trouble-Free for years and they are amazing. I can't recommend them enough. Great people.

Terry Towery Peoria, IL HVAC

Quick and Efficient

Thanks for sending Jackson to us so quickly. He worked on our furnace the last time quick and efficient. Always explained everything he was doing in simple talk.

Lisa Nannen North Pekin, IL Service Call

Such A Terrific Job!

Edith was super explaining the costs and process. Chiron and Trace did a terrific job, finished in one day, and left everything cleaner than they found it. I'd recommend Trouble Free to anyone!

Judith Murphy East Peoria, IL

Great Work for Many Years!

I've been working with Trouble Free Plumbing Heating & Cooling Inc., whenever I have issues, for a few years, now, and I've been very happy with them, Most recently, my AC broke, and they came out very soon after I'd called them. They were gracious and timely and I would be happy to recommend them to others because they've been providing excellent service for a while not, definitely. Thank you, Trouble Free Plumbing Heating & Cooling Inc.!

Pekin Illinois

Consistent and thorough

We originally started with Trouble Free Plumbing Heating & Cooling Inc. when we had some kind of issue awhile back. We called them out a couple different times and then ended up on their maintenance agreement plan. Now, they come out on a regular basis for the service maintenance agreement and they check the filters and make sure everything is running okay. This last time they were out, they ended up having to fix something that they found during the service call. When they call to set up appointments for the service agreement, it has been my experience that they really work with you on the time that is convenient for you. The driver always calls ahead of arriving, and they arrive in the timeframe that they say they will arrive in. The timeframe is like a 30-minute window rather than a four-hour window. They put things back if they have to move them and those little things can really make a difference. They have been great for both emergencies or regular maintenance, and it hasn't always been the same person to respond, but the quality of the person has always been the same - very professional, polite, and thorough.

Pekin Illinois

Timely and Thorough

The guys did a great job on my annual checkup for HVAC unit and cleaning of heat pump. They got here early in appointment time and worked thoroughly to get things done for me. Great job guys. Thanks!

Franz Hoerdemann HVAC

Timely and Fair

Timely service and installation of my new furnace/central air conditioning at a fair price. Got everything taken care of in one day.

David Bowles Peoria Heights, Illinois HVAC

Very Satisifed

Very efficient good personality of service tech. Very satisfied with service call.

Arlene Siepel Peoria, Illinois Service Call

I appreciate the great service.

Taylor is always courteous and very helpful whenever I call for service. It is important to me to have a live person answering the phone who is able to schedule appointments and to answer questions. And the various service people that have come out have been great. I appreciate the great service.

Donna Appointments & Service

Excellent service

Excellent service from Kurt. He explained each thing and why. He upgraded factory parts which made the installation better. I appreciated that he wore booties in the house and cleaned up thoroughly afterward. I recommend Trouble Free!

Dennis Product Installation

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We have been having Trouble Free check our furnace and A/C twice a year and they have always been so professional. Every service agent has been well mannered, well dressed, and considerate. They come and do their job and don’t try to scare you into buying new units.

Ralph Peoria Illinois HVAC

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