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Testimonials

Great Work for Many Years!

I've been working with TroubleFree Plumbing Heating & Cooling Inc., whenever I have issues, for a few years, now, and I've been very happy with them, Most recently, my AC broke, and they came out very soon after I'd called them. They were gracious and timely and I would be happy to recommend them to others because they've been providing excellent service for a while not, definitely. Thank you, TroubleFree Plumbing Heating & Cooling Inc.!

Creve Coeur, IL Air Conditioning

Consistent and thorough

We originally started with TroubleFree Plumbing Heating & Cooling Inc. when we had some kind of issue awhile back. We called them out a couple different times and then ended up on their maintenance agreement plan. Now, they come out on a regular basis for the service maintenance agreement and they check the filters and make sure everything is running okay. This last time they were out, they ended up having to fix something that they found during the service call. When they call to set up appointments for the service agreement, it has been my experience that they really work with you on the time that is convenient for you. The driver always calls ahead of arriving, and they arrive in the timeframe that they say they will arrive in. The timeframe is like a 30-minute window rather than a four-hour window. They put things back if they have to move them and those little things can really make a difference. They have been great for both emergencies or regular maintenance, and it hasn't always been the same person to respond, but the quality of the person has always been the same - very professional, polite, and thorough.

Marc Johnson Eureka Illinois Service & Maintenance

Timely and Thorough

The guys did a great job on my annual checkup for HVAC unit and cleaning of heat pump. They got here early in appointment time and worked thoroughly to get things done for me. Great job guys. Thanks!

Franz Hoerdemann HVAC

Timely and Fair

Timely service and installation of my new furnace/central air conditioning at a fair price. Got everything taken care of in one day.

David Bowles Peoria Heights, Illinois HVAC

Very Satisifed

Very efficient good personality of service tech. Very satisfied with service call.

Arlene Siepel Peoria, Illinois Service Call

I appreciate the great service.

Taylor is always courteous and very helpful whenever I call for service. It is important to me to have a live person answering the phone who is able to schedule appointments and to answer questions. And the various service people that have come out have been great. I appreciate the great service.

Donna Appointments & Service

Excellent service

Excellent service from Kurt. He explained each thing and why. He upgraded factory parts which made the installation better. I appreciated that he wore booties in the house and cleaned up thoroughly afterward. I recommend Trouble-Free!

Dennis Product Installation

Exceptional service

The HVAC technician went above and beyond to provide exceptional service to my family when our AC went out in the heat of summer, and the plumbers we had help with our water heater issues were amazing!

Sammi Air Conditioning, Water Heater

Thank you for your support!

Thank you from the Pekin VFW for your kind support of our VFW Gold Tournament Fundraiser. Your support helped raise $6,712.00 for our Veteran programs. Businesses such as yours are a credit to the community.

Jane L. Pekin, Illinois Community Fundraiser

Such a wonderful company!!

We have used TroubleFree several times, they’ve always done a great job…their employees are awesome, friendly, and compassionate to your needs… five star service, They were here shortly after I called them…I just can’t say how very thankful we are!!

Deb, Jared and family Service

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I have used TroubleFree Plumbing for years. When I call to make an appointment, it is booked within a reasonable amount of time…not a week later. The service techs I have dealt with are knowledgeable and answer any questions I have. They installed my furnace and air-conditioner 18 years ago. They come out twice a year, once in the spring to check the air-conditioning unit and once in the fall to check the furnace to be sure everything is operating properly. I am a VERY satisfied customer.

Cheryl Peoria Illinois HVAC

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