Trouble Free Inc.

24 HR SERVICE

Testimonials

Very Professional and Nice. Was able to fit me in the same day I called, which I appreciate because my AC was out on a hot day. The service tech, Dustin was professional and nice and got my AC working again. The receptionist that answered the phone was also very nice.

Barb Stinson, East Peoria Illinois


Trouble-Free Plumbing Heating & Cooling did a great job. I had problems with my plumbing and called them. They were responsive to my call and were easy to schedule with. The technician was prompt and worked efficiently to complete the job in a timely manner. He was professional, courteous, and pleasant to work with. I liked that he was thorough and explained everything clearly. I had no problems with the service and am satisfied with how everything turned out. I will definitely use Trouble-Free Plumbing Heating & Cooling again if I need to.

Groveland, IL


Found and Fixed the Problem Josh took about 5 minutes (or less) to find out what the problem was with my toilet. It wasn’t what I thought. He explained the options I had and helped me think through the two choices. He explained the difference in the cost of each choice which helped me decide which way to go.

Don MacGregor, Pekin Illinois


Very good, professional. Very nice young man, did great work!

Mapleton Illinois


Great job, will use again! Jeff just serviced both a/c units at my home and did a fantastic job. He was very thorough and friendly. Highly recommend!

Richard Scott, Morton Illinois


Great Service Always dependable service. Friendly and trustworthy. Very satisfied with furnace and air conditioning.

Dan Toel, Pekin Illinois


Never disappointed! The technician’s are always friendly, considerate of our home, and thorough!

Ralph Schoen, Peoria Illinois


They were very professional. They did a very nice job and were very courteous.

Susan Troxell, Pekin Illinois


Great Service! Came out in a hurry when I had an emergency. Very polite!

Pekin Illinois


Fast & Professional The service we received by TroubleFree was fast, professional, honest and most helpful.

David Neumann, Pekin Illinois


Excellent Service. We are very satisfied with our yearly service.

Jack Pistole, Bartonville Illinois


Jeff is a fantastic technician. Extremely helpful and knowledgeable. A true asset to TroubleFree.

Patricia Tetidrick, Peoria Illinois


Very satisfied! Jeff did a thorough job and was courteous. We will request him personally next time. We have used TroubleFree for many years.

Rebecca Bush, Dunlap Illinois


Fast, efficient and friendly! I woke up to no hot water. They came out right away. Fast, efficient and friendly!

Tammy Maddox, Peoria Illinois


Excellent job. Replaced furnace & air when we were out of town. Kept us informed and worked with our neighbor to access the house. Work done was great and very professional. Left house clean.

Mark Ihnken, Peoria Illinois


Techs are very courteous and knowledgeable and I have had several out to my house. Great company to do business with. Won’t use anyone else but TroubleFree.

Jim Walsh, Pekin Illinois


Two words, Da Best! – For 18 years, perfect service. Knowledgeable, prompt, caring, qualified service. Two words, Da Best!

Gregory Serangeli


Very Pleased with TroubleFree – Have been very pleased with TroubleFree. Everyone that has come out has been very friendly, they explain everything if there is something that needs repaired, and if there is a problem they are quick to get out there and fix it.


Service was done as planned, promptly and friendly.

Dave, Mapleton Illinois


Reliable Service – I have used TroubleFree Plumbing for years. When I call to make an appointment, it is booked within a reasonable amount of time…not a week later. The service techs I have dealt with are knowledgeable and answer any questions I have. They installed my furnace and air-conditioner 18 years ago. They come out twice a year, once in the spring to check the air-conditioning unit and once in the fall to check the furnace to be sure everything is operating properly. I am a VERY satisfied customer.

Cheryl, Peoria Illinois


Excellent time frame for repairs when needed! I use the yearly plan for air conditioning and furnace. I believe it to be an excellent value. Also used them for a plumbing repair and was very pleased.

Janet, Peoria Illinois


Always professional! We have been having TroubleFree check our furnace and A/C twice a year and they have always been so professional. Every service agent has been well mannered, well dressed, and considerate. They come and do their job and don’t try to scare you into buying new units.

Ralph, Peoria Illinois


I have used your services to maintain our previous unit and have always been happy with the job your crew has done. In January, our family decided we needed to purchase a new heating and cooling system for our home. I can not begin to say what a difference it has made in our lives. The whole experience was awesome. There wasn’t sales pressure, and Edith was professional and well informed. She was able to give us all the information that we needed to make the right decision for our house. The team that came to install the new unit was very professional. We barely knew they were even at the house.

After the installation we had our ducts cleaned. The crew that did the job was also very professional and walked us through all the steps as they started and completed them. While cleaning we discovered that the ducts had never been cleaned and was quite unhealthy. They also found a duct that did not go anywhere and was letting alot of dirt and cold air into the house.

As an allergy sufferer the UV option and filter system has made all the difference.  I can dust now and it stays that way for awhile unlike before when I would come back an hour later and it appeared that I hadn’t done anything. My asthma my husbands allergies have improved. The house is warmer when the weather is cooler. Since the warm weather has hit the air conditioner is working so well that my youngest is wearing a sweatshirt all the time (she freezes easy). Thank You TroubleFree!

Paula, Pekin Illinois


I’m indeed a happy and satisfied customer. I’m still amazed at your staff and all their hard work in removing and replacing my furnace and air-conditioner with wonderful, quietly functioning new ones! I’m also thrilled that I had the SMART new insulation installed in my attic. It seems to be helping keep my home cooler already with the warmer temperatures.

I’d like to extend a HUGE thank you to Edith, for doing the assessment and helping me to determine what was needed, arranging financing. Also a thank you to Kenny, and the two youngsters who installed the insulation and the manager who came to introduce them and assured the at work was going well and efficiently.  I have much more peace of mind now and am more comfortable in my home. Getting these things done finally is a dream come true for me. Thank You TroubleFree!

Edna, Pekin Illinois


We are very pleased with the two guys who worked here on our furnace and air conditioner. They were very nice and let us know everything they were doing. The guys were super.

William P.


Bo came and fixed our air conditioning. He has actually helped us before, but this is the first time I’ve left a review. Our furnace was acting up this winter, and he helped us through that as well. Every time Bo has come out he has been extremely polite and very thorough. Just seems like a very nice person in general, and does a very good job. I would call him for help on my HVAC system anytime.

Michael S.


The TroubleFree Inc. tech was on time, friendly & very good with our dog. He was efficient & knowledgeable with the AC maintenance appointment. He had disposable shoe covers which I appreciated the consideration for our home. Great personality, I will do business with this company again. Thank you!

Arlene S.


Thank you from the Pekin VFW for your kind support of our VFW Gold Tournament Fundraiser. Your support helped raise $6,712.00 for our Veteran programs. Businesses such as yours are a credit to the community.

Jane L.


Mark was very knowledgeable about our system. He was friendly and was willing to walk me through everything that he was doing, so I gained a better understanding. I appreciate his hard work and attention to every component in my unit.

Shane F.


Such a wonderful company!! We have used TroubleFree several times, they’ve always done a great job…their employees are awesome, friendly, and compassionate to your needs…*****star service, They were here shortly after I called them…I just can’t say how very thankful we are!!

Deb, Jared and family


This was the second time I’ve used TroubleFree and this experience was just as good as the first time. The service is prompt, courteous, and efficient. And I know if I ever have questions, all I have to do is pick up the phone and there’s someone there to help me. TroubleFree is my go-to for plumbing, heating, and air conditioning.

Donna


The HVAC technician went above and beyond to provide exceptional service to my family when our AC went out in the heat of summer, and the plumbers we had help with our water heater issues were amazing!

Sammi


Excellent service from Kurt. He explained each thing and why. He upgraded parts from factory supplied which made the installations better. I appreciated that he wore booties in the house and cleaned up thoroughly afterwards. I recommend TroubleFree to you.

Dennis


They are very thorough, they are very well trained and know what they are doing. I have a lot of questions and they are very patient. The person that was here was very knowledgeable and knew the product and knew what our needs were. I have confidence in the integrity and character of Dave Osborn.


Taylor is always courteous and very helpful whenever I call for service. It is important to me to have a live person answering the phone who is able to schedule appointments and to answer questions. And the various service people that have come out have been great. I appreciate the great service.

Donna


We have always been satisfied with your service and the tech’s that come to our home.
Thank You TroubleFree!

Ron, Washington Illinois


Edith was very helpful and answered all my questions that I had. She is always super nice and displays great customer service skills
Thank You TroubleFree!

Carmisha, Peoria Illinois


The guys from TroubleFree were extremely nice and were able to explain everything that they were do very well.
Thank You TroubleFree!

Candy, North Pekin Illinois


Jeff represents your company very well. He is very knowledgeable and informative.
Thank You TroubleFree!

Gene, Peoria Illinois


I was very happy with how professional the team was, as well explaining any work that was being done and was able to answer all my questions.
Thank You TroubleFree!

Phil, Pekin Illinois


Great job Kenny!

Joann, Peoria Illinois


Great job Cher and Edith!

Darlene, Pekin Illinois