Trouble Free Inc.

24 HR SERVICE

Testimonials

Reliable Service – I have used Trouble-Free Plumbing for years. When I call to make an appointment, it is booked within a reasonable amount of time…not a week later. The service techs I have dealt with are knowledgeable and answer any questions I have. They installed my furnace and air-conditioner 18 years ago. They come out twice a year, once in the spring to check the air-conditioning unit and once in the fall to check the furnace to be sure everything is operating properly. I am a VERY satisfied customer.

Cheryl, Peoria Illinois


Excellent time frame for repairs when needed! I use the yearly plan for air conditioning and furnace. I believe it to be an excellent value. Also used them for a plumbing repair and was very pleased.

Janet, Peoria Illinois


Always professional! We have been having Trouble-Fee check our furnace and A/C twice a year and they have always been so professional. Every service agent has been well mannered, well dressed, and considerate. They come and do their job and don’t try to scare you into buying new units.

Ralph, Peoria Illinois


I have used your services to maintain our previous unit and have always been happy with the job your crew has done. In January, our family decided we needed to purchase a new heating and cooling system for our home. I can not begin to say what a difference it has made in our lives. The whole experience was awesome. There wasn’t sales pressure, and Edith was professional and well informed. She was able to give us all the information that we needed to make the right decision for our house. The team that came to install the new unit was very professional. We barely knew they were even at the house.

After the installation we had our ducts cleaned. The crew that did the job was also very professional and walked us through all the steps as they started and completed them. While cleaning we discovered that the ducts had never been cleaned and was quite unhealthy. They also found a duct that did not go anywhere and was letting alot of dirt and cold air into the house.

As an allergy sufferer the UV option and filter system has made all the difference.  I can dust now and it stays that way for awhile unlike before when I would come back an hour later and it appeared that I hadn’t done anything. My asthma my husbands allergies have improved. The house is warmer when the weather is cooler. Since the warm weather has hit the air conditioner is working so well that my youngest is wearing a sweatshirt all the time (she freezes easy). Thank You Trouble-Free!

Paula, Pekin Illinois


I’m indeed a happy and satisfied customer. I’m still amazed at your staff and all their hard work in removing and replacing my furnace and air-conditioner with wonderful, quietly functioning new ones! I’m also thrilled that I had the SMART new insulation installed in my attic. It seems to be helping keep my home cooler already with the warmer temperatures.

I’d like to extend a HUGE thank you to Edith, for doing the assessment and helping me to determine what was needed, arranging financing. Also a thank you to Kenny, and the two youngsters who installed the insulation and the manager who came to introduce them and assured the at work was going well and efficiently.  I have much more peace of mind now and am more comfortable in my home. Getting these things done finally is a dream come true for me. Thank You Trouble-Free!

Edna, Pekin Illinois


We are very pleased with the two guys who worked here on our furnace and air conditioner. They were very nice and let us know everything they were doing. The guys were super.

William P.


Bo came and fixed our air conditioning. He has actually helped us before, but this is the first time I’ve left a review. Our furnace was acting up this winter, and he helped us through that as well. Every time Bo has come out he has been extremely polite and very thorough. Just seems like a very nice person in general, and does a very good job. I would call him for help on my HVAC system anytime.

Michael S.


The Trouble Free Inc. tech was on time, friendly & very good with our dog. He was efficient & knowledgeable with the AC maintenance appointment. He had disposable shoe covers which I appreciated the consideration for our home. Great personality, I will do business with this company again. Thank you!

Arlene S.


Thank you from the Pekin VFW for your kind support of our VFW Gold Tournament Fundraiser. Your support helped raise $6,712.00 for our Veteran programs. Businesses such as yours are a credit to the community.

Jane L.


Mark was very knowledgeable about our system. He was friendly and was willing to walk me through everything that he was doing, so I gained a better understanding. I appreciate his hard work and attention to every component in my unit.

Shane F.


Such a wonderful company!! We have used Trouble Free several times, they’ve always done a great job…their employees are awesome, friendly, and compassionate to your needs…*****star service, They were here shortly after I called them…I just can’t say how very thankful we are!!

Deb, Jared and family


This was the second time I’ve used Trouble-Free and this experience was just as good as the first time. The service is prompt, courteous, and efficient. And I know if I ever have questions, all I have to do is pick up the phone and there’s someone there to help me. Trouble-Free is my go-to for plumbing, heating, and air conditioning.

Donna


The HVAC technician went above and beyond to provide exceptional service to my family when our AC went out in the heat of summer, and the plumbers we had help with our water heater issues were amazing!

Sammi


Excellent service from Kurt. He explained each thing and why. He upgraded parts from factory supplied which made the installations better. I appreciated that he wore booties in the house and cleaned up thoroughly afterwards. I recommend Trouble Free to you.

Dennis


They are very thorough, they are very well trained and know what they are doing. I have a lot of questions and they are very patient. The person that was here was very knowledgeable and knew the product and knew what our needs were. I have confidence in the integrity and character of Dave Osborn.


Taylor is always courteous and very helpful whenever I call for service. It is important to me to have a live person answering the phone who is able to schedule appointments and to answer questions. And the various service people that have come out have been great. I appreciate the great service.

Donna

 


We have always been satisfied with your service and the tech’s that come to our home.
Thank You Trouble-Free!

Ron, Washington Illinois


Edith was very helpful and answered all my questions that I had. She is always super nice and displays great customer service skills
Thank You Trouble-Free!

Carmisha, Peoria Illinois


The guys from Trouble-Free were extremely nice and were able to explain everything that they were do very well.
Thank You Trouble-Free!

Candy, North Pekin Illinois


Jeff represents your company very well. He is very knowledgeable and informative.
Thank You Trouble-Free!

Gene, Peoria Illinois


I was very happy with how professional the team was, as well explaining any work that was being done and was able to answer all my questions.
Thank You Trouble-Free!

Phil, Pekin Illinois


Great job Kenny!

Joann, Peoria Illinois


Great job Cher and Edith!

Darlene, Pekin Illinois